Why Rent Through Us?
Gold Rush Resort Rentals - Serving Generous Portions Of The Warmest Hospitality On The Hill!
That’s right, at Gold Rush Resort Rentals our focus is to provide our guests with good old fashion down home Southern (southern Calif. that is) Hospitality. From the moment your reservation is placed we want you to know our appreciation in making Gold Rush your choice in vacation rentals in Big Bear Lake.
Customer service is our number one priority and we guarantee you will experience that when you choose to stay with Gold Rush Resort Rentals. We know that our success is directly related in your satisfaction! When you stay with us you may come as guests, but, you will leave as family. We want you back!
We focus on providing clean cabins with attention to detail, value for your vacation dollar and friendly service. This is our winning combination to assure our guests the quality vacation time they deserve. We focus on the details so that you can focus on the fun!
Our team of prospectors (reservationists) are locals to the area and have lived in Big Bear Lake for a combination of over 20 years, they know the area well. They are knowledgeable on all aspects of the properties within our inventory and can help support you in making the best choice on the cabin(s) for your specific needs.
Our service team works diligently in preparing and servicing all of our properties, whether it is classified as a 1 nugget or 5 nugget accommodation, EVERY cabin is treated with the same higher standards we insist upon. Our guests can be assured that which ever cabin they choose to stay in there will be no surprises except good ones.
Read our guest reviews and see for yourself what past guests have shared about the homes and their experience. We are happy to boast of achieving the highest customer satisfaction rating by guests on Flipkey.com/TripAdvisor.com due to our focus on customer service.
Browsing the Internet and After Hours Reservations….
For our guests browsing the internet anytime including after hours, we wanted to make sure you can get the information you need when you want it. We’ve spared no expense developing a user friendly website that offers the most comprehensive information on each home, over and above any other website in Big Bear today! You can browse each home, see if they are offering any specials or discounts, compare each one conveniently, and then reserve your home anytime day or night, 24 hours 7 days per week.
We are committed to prospecting your most valued asset – Quality time relaxing with family & Friends.
We look forward to welcoming you to Big Bear Soon!
We are open 7 days a week for your convenience. Ya’ll are welcome to call our Toll Free number at 800-363-8303.
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Browse Our Cabins
Top 10 Reasons to choose a Professionally Managed Vacation Home - By Gold Rush Resort Rentals
Professionally Managed Homes Provides Guest Assurance on Many Levels
The benefits of renting from a company you can trust with your family, your credit card, and your invaluable vacation time can't be understated. Gold Rush Resort Rentals manages and inspects the properties on a regular basis to ensure they meet a high standard of quality and safety. We also offer our customers the option of online bookings and payments, we can handle booking amendments and cancellations, all the while providing impeccable customer service and around-the-clock check-in and customer assurance assistance.
- You are assured that the homes you are choosing from are advertised and presented in an unbiased way, making certain that there are no misrepresentations of the vacation rental.
- Take the gamble out of the quality of services and facilities.
- You are assured that your vacation plans are secure and will not be disrupted due to any unprofessional issues that could otherwise threaten a non professional experience.
- Have the opportunity to purchase trip cancellation insurance.
- You are assured that you will have unconditional, at location support, and assistance 24/7 in a professional manner.
- You will have access to a team of professionals meant to help in the success of your vacation experience.
- Quality assurance performance from our team members guarantees your satisfaction in the cleanliness of the accommodation.
- The whole experience to the consumer is more favorable when there is an advocate (Gold Rush Resort Rentals), separate from the owner, that is on location and able to offer options when difficult challenges arise.
- Gold Rush Resort Rentals main focus is on consumer confidence and satisfaction, striving for return and referrals from happy travelers. Since there are many homes to choose from the focus is on pleasing the guest with whatever home they choose.
- Gold Rush Resort Rentals agents do not take any issues with the home personally and can easily resolve any unfavorable issues over and above transactions directly with owners. Need we say anymore on this subject?
With all due respect, although many owners who rent their homes without partnering with a professional management agent are well intentioned, well intentions do not help the consumer when un-expected issues arise and the owner isn't near enough to support their obligations to their renters.